A friend of mine was thrilled to get an Apple iPhone for Christmas from his wife. But he returned it a few weeks later. Why? Because he couldn't access his work e-mail on the device. The iPhone, for all its cool features, lacked one essential tool: the ability to sync easily with corporate e-mail on the Microsoft Exchange server.
How many times has this story been repeated? That's why today's news from Apple is huge. The company said it will work with Microsoft to license the ActiveSync synchronization program, which lets iPhone users get e-mail, contacts and calendar information from Microsoft Exchange servers. It sounds like this could happen sometime in the summer.
The move means Apple is going after Research in Motion's ubiquitous BlackBerry in the corporate market. But this isn't a death knell for Research in Motion, which has a huge lock on enterprise customers. RIM had a 73% market share for smartphones in February, according to ChangeWave Research. Palm's market share has declined over the past year to 18%, and Apple's iPhone is around 5%.
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