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Posted
Jun 05 2008, 01:57 AM
by
Kim Peterson
Rating:
Worst executive job in technology? Head of Motorola's cell phone unit -- an open position the Wall Street Journal says could be filled soon. Why so bad? Oh, let us count the ways: 1. The unit has lost $1.6 billion in 18 months. 2. Most of the senior management has bailed.
3. The Street hates the division, valuing it at just $1 per share.
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Posted
Feb 28 2008, 04:09 AM
by
Robert Walberg
Rating:
Like the former high-school baseball star in the Springsteen song, Michael Dell knows how glory days can pass you by in the wink of a young girl's eye. His company, Dell, delivered yet another earnings disappointment last night. The former king of the PC industry cited higher-than-expected costs for the earnings shortfall. The excuse may be new but falling short of estimates has become old hat to Dell.
Not that long ago, Dell rode its cheap cost structure, build-to-order model and aggressive market campaign to the top of theh PC world. But after years of management missteps, the company finds itself looking up at Hewlett-Packard much the way General Motors finds itself trailing Toyota. About the only category in which Dell surpasses HP these days is in restructuring announcements. According to Mr. Dell, the current plan, which calls for more staff reductions and improved operating efficiencies, is apt to adversely impact near-term earnings growth. No kidding.
But I'll tell you what the restructuring plan isn't going to do -- it's not going to resolve the company's long-term problem any more than the dozen or so turnaround efforts have resurrected GM. And the reasons are much the same -- both management teams are too focused on the bottom-line and not focused enough on the big picture. Dell's problem isn't that the call center in Canada is overstaffed, it's that the company no longer possesses a significant cost advantage over the competition. Dell was never a very innovative company -- its strength was in the cost savings produced by the model. That cost benefit doesn't exist any more and simply adding new channels to sell product that's priced about the same as Toshiba, Acer and HP just isn't going to get it done.
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Posted
Feb 20 2008, 08:48 AM
by
Douglas McIntyre
Rating:
Hewlett-Packard turned in one of the best performances of the earnings season. Net income rose 38%. Revenue rose 13% to $28.5 billion. The computer company raised guidance and its shares moved up 5%.
HP is probably the best tech bellwether in the U.S. It not only sells PCs and printers, it has a large software and server operation. It has tremendous businesses outside the U.S., especially in Asia.
Shipments from the company's PC operations were up 27% in the quarter. That has to be good news for chip companies AMD and Intel. Because HP is No.1 in global PC market share, it is also likely a boost for sales of Microsoft's Vista.
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Posted
Dec 28 2007, 11:15 AM
by
Kim Peterson
Rating:
Wal-Mart has canceled its online video download service, blaming HP for discontinuing the technology behind it. What a lame excuse. If the Wal-Mart video store was doing well, do you think HP would yank the engine powering it?
The reality is that few people used it. Those who did were not impressed. On paper, the service sounded great. All the major movie studios participated. New releases cost up to $20, and older films sold for as much as $10. TV shows were available the day after they aired for $2. Wal-Mart claimed it would only take 45 minutes to download a "near-DVD" video using a high-speed connection.
So why didn't it work? According to HP, the market for paid video downloads didn't perform as well as it had expected. I think Wal-Mart is having a tough time figuring out its online strategy. Does anyone remember "The Hub," the retailer's attempt at social networking? Shut down after 10 weeks, the site was supposed to be a place where teens could upload photos and videos and talk about Wal-Mart products.
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Posted
Dec 18 2007, 08:52 AM
by
Robert Walberg
Rating:
Remember when it was cool to own/buy a Dell computer? Not that long ago it was Dell, not Apple, that had the laid back young kid starring in commercials that resonated with consumers. "Dude, it's a Dell," was the stuff of genius. Dell's were cool, they were cheap and they were everywhere.
Yet in little less than five years Dell has gone from cool to ice cold. Its share of the PC market has eroded due to misguided retail practices, poor customer service and outdated design. The company has also lost its price advantage. Despite the cheap prices you see on the company's web site, or in the flyers that arrive in the mail, once you configure the computer to match even the most basic of needs, the price ends up being as high or higher as PCs from Toshiba, Hewlett Packard and Acer.
Quite simply there's nothing that sets the company apart anymore -- at least nothing positive. Its abysmal technical service group certainly set it apart, as waiting on the Dell help desk was an exercise bordering on cruelty. To its credit, Dell's management team has begun to address this issue by adding staff, but once you get a bad reputation it can be very hard to change consumer perceptions. Dell has a lot of making up to do and some blunt talk from its back-in-the-saddle CEO, Michael Dell, just might help remake its image. Let's face it, Apple was left for dead a few years back and look at what the return of Steve Jobs did for that company.
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Posted
Nov 20 2007, 08:36 AM
by
Kim Peterson
For now, at least, Hewlett-Packard is immune from the financial turmoil that's hit other sectors. The company posted some impressive earnings yesterday at a time when other tech giants are being hit by the mortgage crisis. Strong notebook sales contributed to the good news.
Part of the reason is that HP is somewhat isolated from the financial services sector, unlike Cisco Systems, which counts banks among its top 20 customers. But HP wants that kind of business. CEO Mark Hurd said yesterday that the company wants more exposure to financial services. "We see that as a big opportunity for us," he said.
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