Browse by Tags
-
Posted
May 21 2008, 10:33 AM
by
Kim Peterson
Rating:
Sprint Nextel has a problem keeping customers happy, according to the latest numbers from the American Customer Satisfaction Index. Sprint's numbers are so bad, in fact, that the index's founder wonders how the company can even stay afloat. "Business is unsustainable in a competitive marketplace when customer satisfaction scores are as low as Sprint Nextel's," said the founder, Claes Fornell. Sprint's satisfaction level dropped 8% from last year to 56 on the 100-point index. Verizon scored the best in the industry, at 72. Commenters on this blog regularly slam AT&T for its service, but the company's cell phone division gained 4% to score a 71. You can see the full customer satisfaction index here.
Read More...
-
Posted
Mar 26 2008, 12:10 PM
by
Kim Peterson
Filed under: Google, Comcast, Time Warner, Sprint, wireless, Intel, Verizon, AT&T, Kim Peterson, Clearwire, WiMax
Rating:
Lots of big numbers are being tossed around today in support of WiMax, a wireless technology that can deliver high-speed Internet access over several miles. Clearwire is a leader in developing WiMax, and has been trying to hammer out a partnership with Sprint for months. But working out a deal hasn't been easy, partly because building out WiMax is so expensive and partly because both companies have their own struggles to deal with.
Now, the two biggest U.S. cable companies are stepping in with loads of cash. According to the Wall Street Journal, Comcast and Time Warner are talking about funding a new WiMax company, one that would be run by Sprint and Clearwire. The company would operate a nationwide WiMax network. Comcast is reportedly offering $1 billion and Time Warner is adding $500 million. Bright House Networks, a small cable company, might pony up between $100 million and $200 million.
Read More...
-
Posted
Mar 11 2008, 01:26 PM
by
Kim Peterson
Rating:
What a horrible day for Sprint shares. The stock hit a 20-year-low today. That's right, shares dipped to $5.55, the lowest level since July 1988. The stock price rebounded and closed at $6.17, down 8% from yesterday.
I can't find much reason for the tankage today, other than an analyst note from the Stanford Group lowering 2008 estimates to 23 cents per share from 43 cents. The analyst reviewed Sprint's last 10-K and thinks that Sprint's costs are going to go up. Last week, a Goldman Sachs analyst warned investors to "stay away from the stock." Looks like people are taking his advice. There's some piling on here in the analyst crowd, and I can't say it's unwarranted. But Wall Street's wildly varying expectations suggest a general cluelessness about where Sprint is headed. Analysts on average peg Sprint's 2008 profit at 21 cents a share. But the range of predictions goes from a 20 cent per-share loss to a profit of 87 cents.
Read More...
-
Posted
Feb 21 2008, 12:30 PM
by
Kim Peterson
Rating:
This could be a turnaround year for struggling Palm, and all because of three letters: GSM. The beleaguered smartphone maker already got a boost in the arm four months ago when its new Centro smartphone became an overnight success. But the $100 Centro was exclusively made for Sprint, and that meant it could only be used in the U.S. on Sprint's CDMA network. That exclusive contract has ended, allowing Palm to take the Centro to other carriers. AT&T jumped at the chance, and this week, both companies announced a new Centro that runs on AT&T's Edge network, which uses GSM technology. That's significant because GSM is the global standard for wireless phones -- 86% of the world's wireless subscribers use it, according to AT&T. The new Centro can place calls in nearly 200 countries.
Read More...
-
Posted
Feb 20 2008, 12:17 PM
by
Kim Peterson
Rating:
Price war! Two words consumers love to hear. In this case, the war is among wireless carriers unveiling unlimited calling plans for heavy phone users. Verizon started it all by announcing a $100 plan for unlimited voice. AT&T and T-Mobile USA joined in with similarly-priced plans, but T-Mobile added text messaging as well. That leaves everyone waiting to hear from Sprint, the last of the big four carriers. UBS telecom analyst John Hodulik thinks Sprint will undercut everyone with an unlimited plan priced at $60-$80 a month. Hodulik thinks Sprint will make the announcement in the next few weeks.
Read More...
|
