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Is iPhone a bust for AT&T?

Posted Aug 31 2009, 06:04 AM by Douglas McIntyre
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Image credit: AppleThere are two ways to look at the economic relationship between Apple (AAPL) and AT&T (T), and both may be accurate. AT&T says it has signed up 10 million iPhone owners for its long-term calling and data plans. Many of those customers have come from other cellular providers. AT&T is thus adding new, and perhaps profitable, business.

On the other hand, AT&T pays Apple an estimated $400 a phone. AT&T probably has to hold onto its iPhone customers for the full two years of their subscription plan to make a lot of money.

The Wall Street Journal recently pointed out that AT&T has other smartphones that it does not have to pay handset companies like Samsung and Nokia (NOK) as much as $400 to acquire.

The economics of the iPhone may be much worse than most analysts believe, and that will only be exacerbated when the iPhone becomes available through additional cellular providers. The FCC’s look into “handset” monopolies could force AT&T to give up its exclusive arrangement with Apple. AT&T’s deal with Jobs & Co. expires next year anyway. There have been been a number of rumors that Verizon (VZ) will begin to offer the iPhone. Verizon’s 3G network is seen as more reliable than AT&T’s, as is Sprint’s (S).

The AT&T partnership with Apple was introduced with great fanfare and the large phone company has made the case that the iPhone has helped build its business and its image with customers. Those things have been undermined, at least to some extent, by troubles with the AT&T wireless network.

Now it appears that the iPhone deal may have been of remarkably little economic benefit to AT&T and the problem may be getting worse as time passes.

Top Stocks blogger Douglas A. McIntyre is an editor at 24/7 Wall St.

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Comments

 

At&T needs to upgrade its system fast or when the iphone is available on other services, I am leaving.

is their a lawsuit or a claim that is being made against at&t if they dont keep their end of the contract- so i am not obligated to pay $150 cancellation fee to leave?

So AT&T pays Apple up to $400 bucks a phone...makes you wonder if they're not skimming from the non-iPhone customers to accomodate that revenue loss.

The only reason keeping me with AT&T is that I love my iPhone more than I hate their service.  I'd jump at any opportunity to go back to Verizon Wireless, even if that means paying an early termination fee!

"AT&T probably has to hold onto its iPhone customers for the full two years of their subscription plan to make a lot of money."

What kind of financial analysis is that?  "Probably?"  "a lot of money?"  Are those technical terms?

A tin can and a string still works fine for me.

I left Verizon to get the iPhone, and I also would gladly pay the $150 and jump at the opportunity to go back to Verizon. I sure do love my iPhone though.

I've had my iPhone for roughly 10 weeks and just switched to AT&T at that time.  I was afraid (due to a poor reputation) that I was going to hate AT&T and end up throwing my phone out the window, but after 10+ weeks of having their service all I can say is that I'm 100% satisfied with their quality of service.  Just wish the picture messaging would come out already.....

AT&T is much better than the other carriers, I have had them all!

Sad that I've been with AT&T since 1997 and was loyal to them and would not move to any other carrier even though I have an Verizon Wireless Blackberry phone that was assigned to me by my place of employment until I purchased the Iphone and realize the limitation AT&T place on Iphone Users. I had a Palm Trio and was able to send MMS, but even though Apple have enable this capability on the Iphone AT&T still does not offer it. The Iphone does not allow you to delete just one number from your incoming or out going list you would need to delete the entire list which make no sense. I purchased 16GB phone in Feb 08 and when I called them the other day to see about getting the 32GB I was told I would have to pay a penalty even though I am not breaking my contract. That was the Straw that broke this camel's back. Please FCC rule against AT&T so I can take my service elsewhere that I believe I would be treated with respect.

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