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Comcast goes after Internet hogs

Posted Aug 29 2008, 05:15 PM by Kim Peterson
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Comcast is rolling out a new policy to keep people from hogging the Internet. And while the new restrictions seem pretty generous, I'm on high alert for what I call the Comcast gotcha. That's the sticker shock that happens when the cheapo trial period ends, and suddenly the bill comes and I'm paying how much for cable and Internet?

The new policy goes like this: Starting next month, customers will be limited to 250 gigabytes of downloaded content per month. If someone goes above that limit, their account could be suspended.

The good news? It's very tough to hit that limit. Comcast says that people can still download 50 high-definition movies, 250 standard-definition movies or 6,000 songs every month. So most people won't be affected by the new rules.

The bad news? Comcast doesn't make it easy to measure how much data you've downloaded. It's developing a bandwidth meter, but for now you have to find one on your own and figure out how to use it.

The worst news? Comcast could change its allowance at any time. It and other Internet providers could slowly tighten the restrictions, to the point where anything beyond simple e-mail and Web surfing will come at a cost. 

This is a significant change. The days of all-you-can-download are over.

Comcast shares fell 2% Friday to close at $21.18.

On one hand, I can see where Comcast is coming from. A very small percentage of its customers use more than their share of Internet capacity, usually by illegally downloading lots of movies and albums. That can cause problems for everyone, particularly as it gets easier to find and download those super-large files.

But Comcast might not be as innocent in all this as it wants you to think. You can buy (or rent) high-definition movies from several companies online. And that competes with Comcast's own video-on-demand offering.

By placing caps on the movies someone can download, Comcast is making it harder for competitors to sell competing content.

As I said, the allowance seems generous for now. If Comcast leaves that 250 GB cap alone, most customers will be fine. But excuse me while I wait for the gotcha.

Here's what others are saying about the news:

Wired: "While usage caps may help Comcast out of a jam, they're not the best long-term solution for users or for the market -- it could slow broadband adoption and stall innovation. Here's a novel suggestion: If supply is a problem, why not increase capacity?"

Om Malik: "The caps are a move to ensure that the gouging scheme put in place by Comcast and other cable providers stays intact and they can continue to sell their video-on-demand services."

Bernstein analyst Craig Moffett: "Usage-based pricing would be a welcome development for broadband providers, and would be the simplest manifestation yet of what we believe is still the primary truth of the broadband market; that is that demand is rising at a time when relevant supply is actually shrinking." (Via Wired)

TechCrunch: "Comcast’s cap will be seen not as the start of a decline but rather the flowering of the Golden Age of Streaming."

Related reading:

Comcast to make life easier for rival Vonage

Cable companies eyeing nationwide wireless network

Cable continues to sucker us

Comments

 

What the h.. make any of you think this is limited to Comcast??? Cox and other cable ISP are doing the same thing. They just are not admiting it, yet.

Do you really think that switching to DSL is a cure all for this.

We all use the same internet!

Infrastructure is the core problem. Same as all the other infrastructure issues in

this country. Don't fix it till its already broke.

250G today will be worth what in five years?

About as much use as a 5-1/4' floppy is useful today.

You go Comcast, these sheep are ready for shearing.

PS. do we get a kiss with that?

S-S

The Mad Scientist

There is a much better solution to this problem....

Drop the cable, find a minimalist internet provider like Net Zero, to cover your basic communication needs.

Then invest the extra time and money re-discovering your wife, children and friends, learn a new trade, discover new hobbies, and realize that life is better lived in the real world instead of a virtual world.

The possible results may be:

1- A better relationship with your wife and children

2- Improved relationships with friends

3- Become more involved with your community

4- Reduce your risk of hear attack or stroke

5- Improve your overall health

6- Reduce stress

7- Learn a new trade or hobby

8- Live a meaningful life

9- Free yourself from capitalistic opression

10- Name your own list.....

COMCAST BLOWS. It is just another attempt to screw the customer while still providing SH!T service. They should spend more time working on their existing garbage services (i.e. stop hiring morons as your technicians and custoer service reps) than raising rates, decreasing limits, etc. The only reason I am a subscriber is because they have a monopoly on our apartment complex. Once I leave, BYE BYE COMCAST!

Comcast was sued in Court for doing this once before, and they lost. IFF they make it a new policy, then that's another story. Questions from the previous case included "spying" on users whom they deemed as bandwidth hogs.  

Comcast has terrible cable/internet products.. Their customer service is pathetic.

I live only a few miles from the Comcast World Headquaters in Philadelphia, and my internet service constantly fails several times a day.. I cannot get Verizon or AT&T in my area, so I am trapped with this terrible service.

When Comcast does come out to inspect the problems I am having, they always blame the "weather", "water in the lines" "there is a problem in the box on the telephone pole", "your outside wiring needs to be replaced, but that not my job"...

I'm on Wild Blue a dish internet operater, I cant get DSL or cable and cost me 80.00 per mo. AND 7 GB. limit! these companys have us where they want us! time to call the GOV.

250gb cap for internet service. What if I have phone service also? Being VOIP that should impact my internet bandwidth. Do I get an allowance for that?

This is nothing more than comcast publicly stating firm numbers for the same bandwith caps they've been clandestinely enforcing all along...and they're only doing that now out of a desire to avoid any further regulatory backlash from the p2p-blocking flap.  Just a timely legal move to (hopefully) cover their backsides as these types of incumbent practices are starting to come under greater scrutiny.

What will happen now is that a whole lotta people are about to become a whole lot more conscious of what their monthly IP volume is, budgeting it like they do for the water or electric bill.  Digital HD streaming will become the Hummer of the internet...sure it's cool, but who can afford that kind of waste?

Here's a list of some things that will change in our lives once we're all IP-metered:

1) All the duplicate news stories all over the web (this one included) will be consolidated down to a single unified website, where all the world's news stories are posted just once.  Millions of unemployed content editors are retrained for the workforce, world faces resulting glut of ashtrays and birdhouses.

2) Streaming movies will be available in serialized/episodic form, so that instead of picking a movie we want and watching the whole thing this month, we can watch 20 min now, 20 min next month, and so on.

3) You will never clear your browser cache again.

4) Sneakernet makes a comeback, will be adopted as the method of choice for all large ftp duties from offsite backups to software patches.

5) All websites will offer the option to have .jpg converted to a descriptive .txt, on the fly, server-side.

6) Monster Cable will try to sell us all "super IP-leakproof" ultra-insulated CAT-5.

7) All online advertising is outlawed.  (ALMOST making the bandwith caps worth it)

8) "IP drain" becomes the new hip term, replacing "carbon footprint"

9) Digital piracy continues unabated, becomes crucial voting block in next election.

10) We all just end up paying it anyway.

Now, I'm gonna go unplug my router....I'm at 249.4GB, and I've got 3 days left in the month.

No Intrigue here...Unless they charge for use, they are out of business once streaming internet video content becomes the norm...

...Internet TV for free would put all cable providers out of Business <and is a missed business opportunity>

Same model as the Satellite TV vs Cable TV...now internet is the next video delivery medium...they will all do it eventually

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