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Comcast goes after Internet hogs

Posted Aug 29 2008, 05:15 PM by Kim Peterson
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Comcast is rolling out a new policy to keep people from hogging the Internet. And while the new restrictions seem pretty generous, I'm on high alert for what I call the Comcast gotcha. That's the sticker shock that happens when the cheapo trial period ends, and suddenly the bill comes and I'm paying how much for cable and Internet?

The new policy goes like this: Starting next month, customers will be limited to 250 gigabytes of downloaded content per month. If someone goes above that limit, their account could be suspended.

The good news? It's very tough to hit that limit. Comcast says that people can still download 50 high-definition movies, 250 standard-definition movies or 6,000 songs every month. So most people won't be affected by the new rules.

The bad news? Comcast doesn't make it easy to measure how much data you've downloaded. It's developing a bandwidth meter, but for now you have to find one on your own and figure out how to use it.

The worst news? Comcast could change its allowance at any time. It and other Internet providers could slowly tighten the restrictions, to the point where anything beyond simple e-mail and Web surfing will come at a cost. 

This is a significant change. The days of all-you-can-download are over.

Comcast shares fell 2% Friday to close at $21.18.

On one hand, I can see where Comcast is coming from. A very small percentage of its customers use more than their share of Internet capacity, usually by illegally downloading lots of movies and albums. That can cause problems for everyone, particularly as it gets easier to find and download those super-large files.

But Comcast might not be as innocent in all this as it wants you to think. You can buy (or rent) high-definition movies from several companies online. And that competes with Comcast's own video-on-demand offering.

By placing caps on the movies someone can download, Comcast is making it harder for competitors to sell competing content.

As I said, the allowance seems generous for now. If Comcast leaves that 250 GB cap alone, most customers will be fine. But excuse me while I wait for the gotcha.

Here's what others are saying about the news:

Wired: "While usage caps may help Comcast out of a jam, they're not the best long-term solution for users or for the market -- it could slow broadband adoption and stall innovation. Here's a novel suggestion: If supply is a problem, why not increase capacity?"

Om Malik: "The caps are a move to ensure that the gouging scheme put in place by Comcast and other cable providers stays intact and they can continue to sell their video-on-demand services."

Bernstein analyst Craig Moffett: "Usage-based pricing would be a welcome development for broadband providers, and would be the simplest manifestation yet of what we believe is still the primary truth of the broadband market; that is that demand is rising at a time when relevant supply is actually shrinking." (Via Wired)

TechCrunch: "Comcast’s cap will be seen not as the start of a decline but rather the flowering of the Golden Age of Streaming."

Related reading:

Comcast to make life easier for rival Vonage

Cable companies eyeing nationwide wireless network

Cable continues to sucker us

Comments

 

Never likes Comcast, and this sounds like a good enough excuse to switch to a Stand-Alone Fast Access (SAFA) DSL line from Bellsouth/AT&T. My Cable Internet is costing me $59/month and the AT&T SAFA DSL line goes for $48/month.

Speed is equal, and I don't thing AT&T has implemented any limitations.

I love capitalism. We can now all find another provider with more foresight than Comcast.

I know that Comcast ALWAYS had a limit.  You need to read the fine print in the contract that states that there is a limit.  It sounds to me that they are now telling the customers what this limit is.  So if you never have been suspended before, chances are you will not be suspended in the future.  Supsensions have happened to some people I know who download DVD movies, etc.

So much for net neutrality...

Odd... I use comcast and its about 50 with taxes and fees.

I'm only mildly concerned because I have a house of 4 game players, games tend to be less concerned about total bandwidth and more about response time- just the same 4 people playing online games and using ventrillo.... downloading patches... etc.

Streaming movies (legitamately by an xbox 360 or via media center) could also add a chunk.

But 250 is one helluva window. How many HD movies would it take to hit that sorta cap?

Also aren't they going to have more bandwidth to work with here in a few months? (Comcast has been steadily moving all their channels to digital).

what does the FCC have to say about this because in the real world {not on pluto}real people like to deal with real issues

not what large company has the right to tel us whst we can and cannot do aahhh maybe this sounds like big oil .....no that would be plain crazy?

Typical Comcast.  Why don't they work on making their existing products work and improve their customer service?  It's one of the worst corporations out there, yet I am still a subscriber because I'm thinking they're the best of the worst.

Since cable is a leagalized monoply (very few, if any, customers get to select a cable company), I would think such a move by Comcast be approved by the overseeing commission/board and users allowed input.  I would hope those commissions who heed the customer needs and allow other franchises to bid on the right to provide cable service in an area.

Sure beats what Telkom in South Africa does.. they have a 3GB limit. Of course you can buy more if needed. It is about $25 per 3GB.

I'm getting ready to switch to verizon anyway along with Direct TV.  The bundled package i have through comcast now isn't worth it.  Oh and I liked those comcast commercials that slammed dish reception.....  Where are they getting their signal from....some big monster cable in their back yard?  Funny....looks like a dish to me.....

SIGNED

BLOODY WONKY BMTFD

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