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Used video-game sales annoy EA

Posted Aug 28 2008, 05:31 PM by Kim Peterson
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Video games are always something I buy used, if I can. Oh sure, there's nothing like unwrapping a pristine copy of "Grand Theft Auto IV," but in general, video games don't deteriorate as they move to the second-hand market.

The gaming industry doesn't make money off of a second-hand sale. And that's a "critical situation" for publishing giant Electronic Arts, an executive with the company told GamesIndustry.biz. How to fix the problem? Shifting the revenue focus online by adding more online content and tools to games.

EA is clearly annoyed with used-game sales. It's trying to make the case that by selling so many second-hand games, retailers actually cut into the revenue they would get from new game sales. (I can hear GameStop laughing already).

But EA is smartly not going to take this fight to retailers. That's a lost cause. The company is better off selling online addons for games, such as new maps, levels and characters.

Comments

 

So companies already sold their videogames, made their profit and they want to keep capitalizing of the same old videogames??   Do programmers just sit back and keep getting money from the code that they wrote five years ago?   Sales people get so f***ng creative figuring out ways to charge more money but they are still very dumb on imagining new generations of videogames and, of course, SELLING NEW GAMES.   Guys, keep buying used videogames....

Heres a novel idea instead of speding all the money to make DVD or CD roms make more games for online download at half the cost with 3 or so licencing and if they want a DVD or CD then ship it to them for the cost of the shipping and charge them the other half of the game to get the CD or DVD.   The math is quit simple if a game cost 50 on a CD or DVD then if you download it it should only cost 25 if you want the CD or DVD you would have to pay 50.  How may people spend the extra money for a CD or DVD if they can keep it cheap and every ones happy.

EA please....make a quality product that the gaming community does not have to fix.

Get rid of Securom, did you learn nothing from Sony's experience?

Installing/playing your "games" has become an exercise in FRUSTRATION rather than the fun, entertaining item we purchased can you blame us for ditching your products?  Can you blame us for looking for a cheaper alternative or just making sure EA doesn't get our hard earned money every again?

O.K. lets say we all download new games. Why not treat these purchases as leases. Yeah we all know what has happened with that concept in the auto industry.

Hasn't it been proven that the more you restrict a software product, the fewer sales it produces? I believe you can lock in new sales by giving discounts to original customers that keep them buying "major" upgrades but not by forcing them to pay for fixes and debugging of a product that should have worked as advertised from the beginning..

Keep inproving the product and more sales will come.    

So will Honda now try to get a piece of used cars?  The key won't work if you sell to a secondary user. Come on. This is ridiculous.

Personnally I enjoy buying used games, for someone with three kids who play them and two systems on which to play them it makes it much more affordable for me to buy one or two new games through the year and trade the old ones for more old games we have not played yet. Perfect situation that saves you headaches and money. The game industry just wants to dig deep  & deeper into your and my pocket when they come up with this stuff. I say more power to the Game Stop folks

First of all I think it is BS trying to stop resale of used games or passing them on to friend when i stop playing them.

Second I think it is BS to have to buy a game and then continue to pay for a game to play it online! To do the pay to play online theme the original purchase should be free and only have the monthly fee. Ive bought a couple of disappointing games where there werent enough people online to get a truely satisfying gaming experience. Ie. DDO stormreach, Ever Quest 2.

Stop trying to nickle and dime people and you will get more customers.

I am personally a game collector.  There is nothing better than finding a game that you have spent time tracking down and getting.  As such I have to spend time looking at used games, especially if it's for an older system.  However, when it comes to newer games I am a total freak.  I buy a game to get the thing untouched by other people.  I have bought multiple new copies of a game because the release a collectors addition with crap I never look at or use just to have it.  It kind of sucks to tell you the truth, but I don't really regret it.  I won't buy a rental car to keep aned I won't buy a game like that either, unless I have to.  As for EA being pissed.  I don't care.  I have been let down by so many games it's rediculous.  They can't squeeze every penny out of me.  I have waited for months for a game that was delayed time and time again only to feel incredibly let down.  We keep the industry alive.  They should be working to please us, not the other way around.  They need us to survive, and it's about time that they remember this.

Hey guys, ever heard of the used car market? Guess GM and Ford better get on the band wagon too!  Only New cars!! That will help the economy now wont it?   You have the right to re-sell any thing you own!  EA is just going to have to live with it!!

If EA's games were any good they would be worth keeping and not trading in!

I used to buy Ea sports games, they suck now, so I don't even buy it new or used.

Any online game I bought from them is not worth buying even used,

They are the only games publisher I have had problems with online.

I don't think I will ever buy another EA game again after Battle Field Bad Company!

Chat function, what Chat function! They suck at making games work!

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