Uber-reviewer Walt Mossberg pans Apple MobileMe - Top Stocks Blog - MSN Money
 
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Uber-reviewer Walt Mossberg pans Apple MobileMe

Posted Jul 24 2008, 01:59 PM by Kim Peterson
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Influential tech columnist Walt Mossberg has probably been responsible for more Apple sales than anyone, except for Steve Jobs, and maybe Justin Long. So it was a little sad to see Mossberg give Apple's new MobileMe service a well-deserved spanking today. Apple shares are down more than 2% to $162.11.

MobileMe is a $100-a-year service that is supposed to sync e-mail, contacts and calendars for users and all their devices, be it Macs, PCs, iPhones or the iPod Touch. Sounds great, but commenters in this blog and others have been complaining that MobileMe is a dog. Leave it to Mossberg to flesh it all out in great detail:

Mossberg said he ran into "problem after problem" on tests using two Macs, two Dells and two iPhones. Changes don't sync up automatically. The Web site was slow and sometimes wouldn't load entries. The Dells returned error messages. The calendars didn't sync right. Address groups didn't show up on Outlook. 

The list goes on. 

"Unfortunately, after a week of intense testing of the service, I can't recommend it, at least not in its current state," Mossberg writes. "It's a great idea, but, as of now, MobileMe has too many flaws to keep its promises."

This is the second PR mess for MobileMe, the first being the buggy launch earlier this month.

Related reading:

I can't find MobileMe

MobileMe: The medium is the mess

Apple posts information about ongoing MobileMe outage

Apple's MobileMe problems mount

 

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Comments

 

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MKH (Posted 07.24.08 4:26 PM) Report Abuse

am i glad to hear that walt mossberg has quite a few reservations about mobileMe. i agree all the way. i have never experienced more headaches than with this new horror. it took 3 days to even get access to my email. i cannot send emails - every potential email ends as a DRAFT and i cannot erase them. then i tried to forward an email that i had received to another email address - it has never arrived. there is no one to call - on one to contact and to think that i have paid for this privilege.

i cannot get to the apple store for an explanation because there so many other complaints that i cannot get an appointment for at least three weeks. think of it - all those people ahead of me and myself have all paid for this dud.

elizabeth e. mescall (Posted 07.24.08 5:14 PM) Report Abuse

I see being an apple backer keeps you from telling everyone how much people have lost and apple has done nothing about it.. some people have lost thousands of emails with apple just saying sorry and doing nothing about it. Apple has always been the worst service in the market and no one says anything.

Microsoft has always been better in all aspects. you apple people make us laugh.

here's an example of MS vs Apple.. apple = communicsm simply because you'relocked into their junk with a pretty face and cant do much with it. Microsoft = democracy simply because you have the freedom to do what you like on your mobil phones and change the look and can do a ton more than the piece of junk called the iphone.

there is nothing new about the iphone, all it is is a copy of many techs into one pretty package. here is a good article as to what apple has been doing to people

www.nytimes.com/.../24pogue-email.html

sit2k (Posted 07.25.08 7:58 AM) Report Abuse

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