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Starbucks: Real estate savvy gone bad

Posted Jul 18 2008, 04:15 PM by Kim Peterson
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There are some street corners in America where you can stand and see two, even three, Starbucks stores competing for your business. It was obvious that that kind of saturation wouldn't last. Starbucks has named the 600 stores it plans to close, and some customers are taking the news particularly hard. You can see the full list of closures by clicking here.

Investors seemed indifferent to the news, and Starbucks shares dropped by less than 1% to close at $14.34. (The stock has dropped 45% in the past year.) That's because the specific list of locations isn't that important. Investors are paying more attention to how the closures fit into Starbucks' larger plan to improve its financials and its share price.

The closures are clear evidence that Starbucks made some sloppy real estate decisions. Why would you open one store a mile away from an existing location? Sure, those stores may have been bustling with business at the time, but as soon as the economy wilted people came to their senses about $5 lattes.

Starbucks had talked about opening 1,000 stores in Florida, for example, by the end of the decade, according to the New York Times. On that fast-tracked schedule, the company had to drop some of its selection standards for new sites. The result? Sixty Florida locations are now slated to close.

Even last year, when an economic slowdown was apparent to just about everyone, Starbucks continued its breakneck pace and opened three new stores a day. Next year, it plans just 200 total. I'll bet each of those 200 locations gets thoroughly vetted.

Starbucks made some arrogant real estate decisions that ultimately left it overextended as gas prices rose, as mortgages flopped and as bare necessities became harder to afford. Closing stores is an important step in turning the company around, but it's just one step in a broad transformation.

The bigger challenge? Figuring out how to sell drinks that cost as much as a gallon of gas.

Related reading:

Dark days for Starbucks: job cuts and store closures

A plan to rescue Starbucks

Why Wall Street hates Starbucks

Something stinks at Starbucks

Free Wi-Fi at Starbucks starts today

Comments

 

honestly, i think if Starbucks was a public like McDonald's not private, none of this crap would of happened... the Starbucks stock is not even at 15.00 and where's McDonalds, over 60.00... all because its private not public...

I am happy to see some of the stores closing.  Especially in NY where both tourist and locals flock to "the Bucks" multiple times a day.  I admit I was once a member of this group but then began to realize not only how much money I was spending but also how much waste I was accumulating in the form of coffee cups.  I have forced myself to keep a small french press at work using Starbucks grounds if it's on sale in the grocery store.  

I think people are more than willing to spend $5 for a latte.  I stand in long lines for mine a few times a week.  Some areas just got saturated with stores.  When I wrote to customer service for more vegetarian options, they were fast to respond and very gracious.  I still think they are great and will continue to be a loyal customer.

The amount of Starbucks store within the average city mile is ridiculous. If you can't walk another two blocks to get your fu-fu frappe, then get over it. Any company with a decent marketing dept. should know that quality, not quantity equals profits (meaning, inprove what you currently offer instead of just adding more stores). Personally, I LOVE Caribou...I think their coffee tastes better (not bitter or "fishy" as I find Starbucks sometimes is), it's a better value, and is friendlier and less "stuffy" (Minnesota Nice!).

i think if Starbucks was a public like McDonald's not private, none of this crap would of happened... the Starbucks stock is not even at 15.00 and where's McDonalds, over 60.00... all because its private not public...

Dude,

Starbucks is a public company! Why do you think they have a stock price?  Let me guess...you are an Obama socialist.

Starbucks for me were all about being in a nice atmosphere to get coffee and networking, not the coffee. Especially if you drink espresso or cappuccino's. But since the financial craze I don't even go anymore. Just can't afford it. I now target market my clients and go to an old fashion style diner where we can get a 90 cent cup of coffee with unlimited refills and service to the table. It actually is much more relaxing than the steady flow of traffic and music.

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