Whether it's WaMu, BofA, Citi, Chase or Wells Fargo, no bank will ever be perfect for the customer, b/c somehow it's never the customer's fault, there's $15 in there checking, but somehow they withdraw $40 from the ATM and then wonder why they get the overdraft charge and blame the bank, c'mon people. All bank's have fee's, some more stiff as other's. Banks are a business, bottom line, there job is to make money off the consumer, and for those people that dont like paying overdraft or NSF charges, pay more attention to your account, if you dont like the banking system, then just keep your money in a shoe box in your closest or in a safe @ your home.

This is exactly why I no longer use ANY bank!!!   I prefer to use only credit unions after carefully screening them out.  Banks are a primary reason we're in this financial hell they've created along with all the other MBAs in the mortgage industry.  What they've done is criminal and I truly hope many go to prison because of their criminal 'white collar' activities (schemes).  It's amazing to me how these CEOs continue to screw shareholders out of MILLIONS, yet they walk away with MILLIONS when they're fired. Disgusting, simply disgusting!!!

I've been with WaMu for seventeen years and now plan to close all of my accounts. I sent a wire transfer on the 3rd. of March and was recieved April 4th.

I lost a substantial amount of money and when I inquired about my lost money for 32 days Hollie West, Bank Manager told me it was in wire space and there was no way to help me. Luckily I also belong to BECU and they saved me from losing me peice of property and earnst money. As soon as my surplus check is deposited I will no longer do business with them. I remember when the customer was important to WAMU, those days are gone.

Tracy in Enumclaw, Wa

I am a long time shareholder of WAMU and I am very disappointed in the way the executives have mismanaged the Company. The Directors are unengaged and clueless. The best thing for the leadership is to dismantled this locomotive piece by piece.  Providian will be next  achilles heel for this trai, just  Long Beach Mortgage and Commercial Capital.   The Board and executive management is sucking te life out this Company.  

Internally, employee morale at WAMU is at its lowest level.  Sooner than later they will have to tap employees pension funds (sounds far fetch - just watch and see).  All the S&Ls that WAMU acquired in the mid-to-late 90s had their pensions retained by WAMU - Ever wonder how the fubds were/are invested.

I am a long time shareholder of WAMU and I am very disappointed in the way the executives have mismanaged the Company. The Directors are unengaged and clueless. The best thing for the leadership is to dismantled this locomotive piece by piece.  Providian will be next  achilles heel for this trai, just  Long Beach Mortgage and Commercial Capital.   The Board and executive management is sucking te life out this Company.  

Internally, employee morale at WAMU is at its lowest level.  Sooner than later they will have to tap employees pension funds (sounds far fetch - just watch and see).  All the S&Ls that WAMU acquired in the mid-to-late 90s had their pensions retained by WAMU - Ever wonder how the fubds were/are invested.

I just got laid off and I still love the company and its culture. Wholesale is dead at Wamu but and I am sure that it was the new investors who made the call to shut it down. Expect more losses this quarter but the bank will survive and grow.Whoo Hoo

it's apparant wamu has hacked off a lot of it's investors and customers. while they take a bath, this Kilinger get's rewarded? how does this board sleep? they should not get any compensation, the bloodsuckers. show some integrity, it looks like these executives want to pass the buck again, instead of making some real changes in their leadership.

If you call customer service after "business hours" good luck getting someone who understands English. They are all Pakistanis ort Indians. I asked to speak to a supervisor who was simply rude. When I aske dto speak to his boss I was told to leave my number and he would return my call in 2 or 3 days. When I asked for his name I was told that he would not give me his name.

Simply amazing for a COMPANY DEDICATED TO SERVICE. Theiy should just cancel thier advertizing and save the money instead of continuing the joke.

My money is out of this bank too before they go belly up.

Yes, I used to work in the Call Center at WaMU, which is in CALIFORNIA. They laid us off, outsourced to the Phillipines and Costa Rica. Gave us a great Severance package and really helped us with the transition. However, it makes me very bitter, it is such a shame, their Customer Service was so damn good, I was proud to be a Wamulian. Such A shame, however we all saw it coming.

I will defend them on the OD fees.  Do not spend the money until after your Direct Deposit has posted.  And Yes IT is correct, it up to the sender when your Deposit hits at Midnight. Actually think of it this way. Your deposit is available at Midnight so that is the day it is available NOT THE DAY BEFORE, and it is not the bank it is the sender so if these people had any sense they would wait until their deposit is in their account.........Just some info.................

I interviewed for a loan officer position in Seattle when they were just a little bank and management was arrogant even then. Then they started buying lots of little banks gave free ATM until you had no choice but to use them. They offered scary loan programs and now they are paying the price. Management will of course go unscathed at the expense of shareholders. No one in their right mind would hold WaMu for the long term. They will be on the chopping block or taken over by a bargain hunter or scratch and dent investor. Stay away from them!