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Did the eBay boycott work?

Posted Feb 25 2008, 03:24 PM by Kim Peterson
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The weeklong boycott of the eBay auction site ends today. But did it accomplish anything?

Fed up with recent fee hikes and other policy changes, some eBay sellers decided to boycott the site from Feb. 18 through today. Third-party tracking sites say auction listings have dropped about 13% since the strike started to 13 million items listed.

Ebay shares dipped slightly over the past week, but have returned to where they started -- at just under $28. The share price closed up 30 cents to $28.01 today on news that Shopping.com CEO Josh Silverman will now run eBay's Skype online telephony unit.  

Ebay says it wasn't affected by the boycott, which I find hard to believe. Unfortunately, any analysis of the boycott's impact is nearly impossible because eBay ran a one-day promotion on Feb. 13 that cut listing fees to 20 cents. That alone was estimated to boost listings to 16 million from 12 million. Those listings could remain live for up to 10 days, which overlapped with the boycott week.

Also hurting the boycott was the sweet story Friday about the legally blind record store owner in Pennsylvania who sold his music collection on eBay for the asking price of $3 million. Yesterday, it came out that the bid was a fraud, but the seller says other buyers are lined up.

The boycott did nothing to change eBay's policies, and the new rate structure remains in place. But if nothing else, it highlights the growing discontent among eBay's user base and, more importantly, the increasing willingness to act on that discontent. Today a seller boycotts. Tomorrow, that seller might move to Amazon, or perhaps consider setting up an independent online store and advertising through Google

The Web site Power Sellers Unite has been discussing whether to extend the eBay boycott. Commenters seemed to be split on whether that would work.

"You have to hit companies like eBay in their pocket book," wrote one seller. "It's not an easy thing to do when they have so many millions of auctions."

"A boycott won't really do anything to change eBay," wrote another. "Never has, never will. What will change eBay is if everyone leaves. Ebay will crumble and other sites with more compassionate managers will benefit. And the sooner the better."

Comments

 

E-bay just like all other greedy big business,forgot how they got there. I for one, stopped using E-bay.But even worse than E-bay is PAY PAL. These people are stuck on stupid. Service is beyond POOR. Also to many rules for the both of them.

I am one that would be glad to walk away from e-bay forever.  Not that I have done major amounts of business with them, but they do need to treat people better.  

We stopped using Ebay and moved to Amazon and Craigslist because of the fees that Ebay has. Don't forget that they also own Paypal too. All the more reaon to move from Ebay!

I'm still boycotting. I'm moving to Amazon, and I've been with Ebay since it's humble beginnings!

I've used Ebay in the past to buy and also to sell. I ran into problems from the sellers point of view. The posting fee and Ebays cut for a sale hardly make it worthwhile to sell things that are inexpensive. I use Paypal and I think Ebay owns them..not sure....more fees. If you take a $15 sale and subtract all the fees and take into consideration the time and effort then required to package and ship a sold item..it's just not with doing.

Buying on e-bay is ok, but to sell is a rip-off! They have so many hidden charges that you dont see. I have lost money on all my sales and I'm done with them!!!

There is only one winner when selling on e-bay or sites like e-bay. The fact that millions of people sell crap that they have to other people who eventually sell the crap to some else with e-bay collecting every time it trades hands is sad enough, however the really sad part is that these millions are wasting time and money on the internet rather than to buy things of value from brick and morter businesses who need the business and might someday employ the son or daughter of these timewasters; or better yet, these people, who think they are doing something  to improve their life and future as they while away the hours bidding on other peoples junk or selling some sort of foriegn made junk to other people who get some instant high from buying junk that they will probably have to sell again or throw away---of course as a stock holder, until recently i could not complain--only make " real" money---------

You get what you pay for and I am satisfied with eBay and will continue to do business there.

E-bay is giving competitors the opportunity they need to break into the market.  These sites are succesful because they have critical mass.  If you could get 13% of e-bay's listing to start off a site, you could make a mint.  Others would follow as soon as it was viable.  Cheaper fees mean lower prices for everyone, and that means people will come.  I have started advertising on craigslist first, and when i have something that I don't think will make me money,  i give it away or donate it.  Otherwise, e-bay, paypal (e-bay) and UPS make all the money for my effort to sell stuff i don't want or use anymore.  

Big Deal - Striking during an off seasonal period?  If they really wanted to make an impact how about giving it a 4 week stint between Thanksgiving and Christmas.  Of course that would mean giving up their own cash flow...so apparently the fees are not as bad as they want it to appear.

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