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Ebay CEO to step down

Posted Jan 22 2008, 03:22 PM by Kim Peterson
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EBay chief executive Meg Whitman will retire from the post soon, the WSJ reported today. And that means eBay is at the most critical point in its history. The retirement news isn't a surprise; we discussed the idea of her resignation earlier this month. Whitman, 51, has been giving her top executives more responsibilities recently and could be grooming one to replace her.

EBay investors weren't too thrilled today. The company's shares fell more than 4 percent to close at $27.13. I thought the market would react more favorably, considering that eBay's share price has dropped by almost a third since October.

Whitman's legacy has some black marks, such as the overpriced Skype acquisition and the increasing anger among a user base irritated by high fees. I don't think she's done enough to improve the user experience, and as a result companies like Amazon have become a serious competitive threat. But what outshines those flaws is this: Whitman has kept the company growing and profitable, which is exactly what a CEO should do.

The person eBay's board appoints as successor will say a lot about how the company views itself. The WSJ speculates that John Donahoe, the president of eBay's stagnating auction business unit, is in line to replace her. If Donahoe is promoted, eBay's board is probably looking for more of the same from the company's leadership -- and honestly there isn't much wrong with that.

But bringing in someone fresh would signal that eBay is ready for a change. Ready to abandon its cautious, conservative approach and become more than an auction site. Ebay has huge potential to expand into new areas, and those moves, while risky, could revitalize the company.

Ebay's quarterly results are out tomorrow. Perhaps we'll find out more about a Whitman resignation then. 

Update: The news is out (click here for more detail). Whitman is leaving in March but will remain on the board. In a conference call today, she said, "It's time for eBay to have new leadership, a new perspective and a new vision." Donahoe will be the new CEO, and in the same call said he'll make eBay easier and safer to use.

Here's what others have to say about the news:

NYT Bits:  "Ultimately, if Ms. Whitman’s strength was her conservative ability to give the eBay auction concept a chance to grow and achieve its potential, there may be a strong case for a need for change."

Digital Daily: "Certainly she leaves a storied career behind her. She led the company through its 1998 initial public offering, and from there through some 40 quarters of sequential revenue growth. An impressive achievement by any measure–Skype acquisition be damned." 

Silicon Alley Insider: "We think the move will be good for eBay's stock price and, likely, good for eBay. Meg had a strong run, especially in the early years, but eBay has lost its strategic focus, and we think the company will benefit from having a new leader. " 

Seeking Alpha: "Whitman has been an emblematic leader for eBay but I also think the time has come for a change in leadership. The earlier this change comes, the better." 

BloggingStocks: "Ms. Whitman has done an admirable job as CEO of the company, as evidenced by the stock's strong performance since its IPO. But over the past five years, shares of eBay have provided essentially flat performance as the company struggles to find ways to deal with slowing growth in the auction business." 

Comments

 

eBay needs to care more about its sellers in the future because they now have hit rock bottom.  They are always changing things that make it harder for us to do our job.   Whatever happens to keeping things simple rather then hiding information or making it so hard to find!  I can't wait for eBay to find a new CEO and I hope it's one that builds sellers rather than looses them.

Making money on ebay is not easy,ebay has location, location,location but too many,fees,fees, fees.Ebay gets their profit and I get to do all the work,buying,listing,answering questions,packaging,mailing,etc.TOO MANY FEES,Steve

Ridiculous ,ridiculous fees!!!!!

Well thanks to ebay and paypal I now  a amazon  customer. Paypal is the worest company out there and I cannot wait till they hit ground zero!

e-Bay has failed to address the problems posed both by fraudsters and the overwhelming number of amateur and retail dealers attempting to sell overpriced or defective (or both) goods via "Buy it Now" or by asking excessively high opening bids.  Bidders have to wade through these listings to pick out the occasional honest offering.  By some reports at least two-thirds of e-Bay listings never attract a single bid, which means e-Bay's "auction" profits are predicated on listing fees rather than sales.  That model can't last forever, and should be addressed by a new CEO.  But since short-term-ism seems to rule in American corporations it's hard to imagine anyone will bother as long as the listing fees keep rolling in.

I appreciate this article and the related article previously this month.  I mostly appreciate the comments by current and past members, since I was considering becoming a member myself. Obviously,I will remaining on the sidelines and consider an alternative.

The problem isn't the fees - where else is a seller going to get a chance to present their goods to millions of potential buyers for about 7 percent of gross? The problem is that legitmate sellers have to compete with sellers that are selling hot goods, and/or not collecting sales tax and/or not paying income tax.Those 3 factors take most of the potential profit out of any Ebay transaction; the only exception being items that are so current they haven't had a chance to filter into the underground economy that lives off Ebay.

I'm a buyer and have noticed the shipping fees are off the wall that the sellers are charging.  I think long and hard before I buy as the shipping cost will put the item over what I can pick it up locally at.  Most of the high shipping fees are charged due to the high fees the seller incures to sell the item.  Has the eBay high arky really incured the cost to justify the high seller fees or is it just pure corporate greed?  It seems no matter where you go and shop these days everyone is jumping on that bandwagon of feeing someone to death.  

eBay shareholders should try selling on eBay. The sellers are the original eBay investors.  We pay the listing, selling and PayPal fees, and most buyers are oblivious to eBay/PayPal draining the sellers' profits.  All the while eBay arbitrarily decides to spend millions on giveaways and print and TV ads.  What money are they spending?  The sellers fees and all the revenue generated by the ads that now clog every page!!!!  These give-aways and ads infuriate sellers who watch eBay and PayPal siphon off their dollars.  Yet, we sellers have no say in how things are run.  We try to tell eBay, but it seems to fall on deaf ears.  Now eBay is placing 'Free Credit Report' text ads on seller's auctions.  That company was found by the FTC of deceptive advertising, and yet eBay eagerly takes their money and puts it on EVERY AUCTION PAGE!  I do not want ads on my auctions.  eBay needs to crack down on junk dealers, schillers, fraud, and sellers who avoid fees by selling stuff for a buck and charging $30 to ship.  PayPal even takes a percentage from the money that the buyer sends for shipping.  And PayPal sells USPS postage on their site.  Profiting from postage is illegal, but they continue to take their cut.  eBay's prime time was about 3 years ago. Back then you could search six month old completed auctions to research whether or not something you had was worth listing.  Now, eBay charges for that too.  Greed and trying to keep the shareholders happy has helped ruin eBay.  They should be listening to the people who have helped pay the bills since the beginning.

I am hoping for a GoogleBay.....

Ebay let a seller rip me off for a $500.00 deposit on a car and their "investigation" was a couple of computer emails that didn't even make sense. Screw Ebay and the *** who started it!!

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