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Goodbye Moto

Posted Nov 20 2007, 02:32 PM by Robert Walberg
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Like the song says, "some say love is a Razr that leaves your soul to bleed." Well, my soul has bled waiting for Motorola's stock to turn around.  I can't wait any longer -- I'm not Job, after all.

Motorola has been screwing up for so long, it even gets it wrong when it gets it right. Last quarter the company delivered another lousy set of sales and earnings numbers, yet it guided fiscal fourth-quarter earnings to a range of 13 to 14 cents a share -- a few pennies above The Street's consensus.  Normally, guiding estimates higher would be perceived as a good thing, and it was at first as the stock edged higher on the news.  However, in offering up hope for the fourth quarter and the upcoming year, CEO Ed Zander might have won himself a new contract. And that's bad news.  

You see one of the reasons I bought Motorola's stock down at its lows was in anticipation of a new management team.  Typically when a struggling company finally ousts its old CEO in favor of someone new and full of promise, the underlying stock tends to rally. Until recently, Zander's ouster was all but certain. But in light of the company's modest progress off a terrible set of numbers, Zander might just hang around.  Let's face it, he did take all the credit for the Razr so there might be a board member or two who thinks he's on the verge of another one-hit wonder. [readmore]

I don't know if the new CEO would be Motorola's own Greg Brown (current President and COO) or an outsider like former Qwest CEO Dick Notebaert and frankly I don't much care -- it's just at the point where anyone but Zander will do.  Isn't there a young Galvin kid somewhere looking to reestablish the family name? 

Without a change at the top, Motorola's stock will be stuck at the bottom.  It was the one big catalyst we needed for the stock to make a run back into the low $20s.  The Razr2 sure as heck isn't the answer to our turnaround prayers. Granted sales have been a little better than expected, but the price is still too high, the functionality is hit -or-miss and the design has lost its cool factor.  And don't even get me started on the Q.  Motorola's answer to the smart phone craze was put to shame by Apple's iPhone and Research-in-Motion's BlackBerry Pearl.  Motorola can't give the phone away -- though it has tried hard, which helps to explain the company's declining margins.

So after waiting and waiting, I wait no more.  Goodbye Moto.

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Comments

 

Moto need to step out of traditional telephony thinking. It is not a phone, it is a multimedia device.

Wow I never thought I'd here of something like this. I got my first Flip Phone about 7 years ago and it was  Motorola of course. After that i promised myself I would never buy Motorola again. There was no way I would buy a Razr.The phones are bad and i'm not suprised the stocks are too. I don't know much about stocks but I do know that if people aren't buying their products their value goes down.

Well, I hate to say it , but, when Moto let accountants start to run the buisness it started to lose. After 23 interesting years with the company, I got "downsized". that, odly enough did not bother me. It is actualy easier to watch it falter, not being an employee. The consumer market is a tough one (ask Sony, remember all the "fawless" cutting edge electronics they used to make). It gives me a tear.

Oh, by the way. Anybody who bought it a few years ago at $9, is still pretty happy right now!!!

I see some saying that Motorola should go.  While I agree that some of what we read about and experience with Motorola maybe very irritating, they do have a large presence here in the US, particularly in Arizona, and still provide a lot of decent jobs.

I'd rather see them get their act together.  If the current management isn't doing a good job, then they need to go and let somebody in there who cares enough to make a difference.

Charles R. Whealton

Their phones suck! Their customer service sucks!  An they wonder why they are at the bottom?  hmmm....

I sold all my Motorola stock years ago based on my experience with a DVD player I bought.  A button would not return to its out position after being pushed one time.  I was in another town delivering the set to a handicapped relative in a nursing home who had looked forward to the gift.  No place anywhere close to get it fixed.  Several authorized repair shops I would have taken it to listed in the brochure that came with the set, said they didn't work on the complicated DVD players.  I had it fixed for $40.  Of course, Motorola would not reimburse me.  I vowed never to purchase another product from them and sold all my stock.  They were downhill then and from the article, there now.  I feel better.          

Agree with Will. I recently had reason to phone Symbol Technologies (now a part of Motorola) and got the usual (for 2007) multi-multi-layer automated answering system with numerous baffling options which make no sense to someone just desperate to buy parts for their blasted equipment. Finally hammered "0" a few times and got to talk to a very agreeable CSR, who, regardless of his agreeableness, couldn't help me (yes, I had the model number, etc., for the equipment I was inquiring about). Told him to tell his supervisor (since "All calls may be monitored for customer service purposes") that I was very PO'd with their answering system (in fact, I think I called it a "piece of sh*t"). Got transferred to someone else who couldn't help me either. Then got e-mailed a customer service survey. Proceeded to trash Motorola for lousy service. I doubt it'll make a difference, but it was fun while it lasted...

So very happy I sold my MOT stock early on in 2006 at $25 a share.  Zaner needs to go.  He was not the answer to Galvin's shortcomings.

motorola is a blind GIANT it needs someone to step up take charge and get the attitude back that good enough doesn't cut it.PRIDE,INNOVATION,LEADERSHIP make all the rest worry and try to catch up.  

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