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• Floating due date snags Chase, Citibank customers

  Posted Mar 18 2008, 10:03 AM by Karen Datko
  Filed under: Debt, Banking, Credit, Consumer Affairs
  Rating:

  This post comes from Joseph S. Enoch at partner blog ConsumerAffairs.com.

  Consumers complain that Chase and Citibank are routinely changing the due dates on their credit card statements from month to month, often making customers with automatic payments late -- saddling them with late fees and higher interest rates.

  "(Citibank) moved my due date to cause me to be late and give them the ability to charge a late fee and move my rate from 3.99% (for the life of the balance) to 24.44%," wrote Jeff of Noblesville, Ind. "I have always paid electronically on the 24th. ... It sent my monthly bill for Citibank from $211 to $495.”

  While exact numbers are difficult to quantify, ConsumerAffairs.com has found numerous complaints, some going back as far as 2001. Consumer advocates say the banks' tactics are greedy, unnecessary and more than coincidence.   Read More...

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• Hit-man scam: Your money or your life

  Posted Feb 28 2008, 11:22 AM by Karen Datko
  Filed under: Banking, Spending, Consumer Affairs

  This post comes from Truman Lewis at partner blog ConsumerAffairs.com.

  Here's a scam that's guaranteed to get your attention: an e-mail from a hit man who says he's been hired to kill you.

  Police in the Washington, D.C., suburb of Fairfax County, Va., say the scammer is primarily interested in getting bank account numbers. So far, no one has been shot for refusing to comply, at least as far as we know.   Read More...

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