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Airlines boost deals for frequent fliers

Posted Aug 28 2009, 03:25 PM by Teresa Mears
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To keep their most loyal travelers coming back, airlines are making it easier to qualify for elite status in their mileage programs. In some cases, they're also making it easier to earn miles, The New York Times reports.

"What we're seeing is a bit of a resurgence on the airlines' part in focusing on their frequent-flier programs," Tim Winship, who writes about loyalty programs for SmarterTravel.com, told The Times.

Unfortunately, the airlines don't seem to have made it easier to actually get a seat with your frequent flier miles. If anything, cutbacks in flights have made such seats harder to come by this year, the McClatchy News Service reported.

The value of a frequent flier mile has declined in recent years as airline fares have stayed low. The current value is about 1.5 cents, CNN reported. It's usually best to pay for cheaper flights and use your miles on more expensive ones.

For the airlines themselves, the programs offer a major return on investment, perhaps one reason airlines are offering additional perks now to compete for travelers' loyalty.

Here are some of the latest deals and changes:

  • US Airways has a promotion that will let you try out Silver Preferred Elite status for 90 days for free, if you register by Aug. 31. That's a $200 value, the airline says.
  • American Airlines began allowing travelers to book one-way flights with their miles in May.
  • United Airlines got rid of its $75 to $100 fees for booking an award flight less than 21 days ahead.
  • Delta Air Lines has made it easier for frequent fliers to retain their elite status, including allowing them to roll over unused miles from one year to the next.

A number of airlines are offering bonuses for using miles for shopping and deals that give you extra miles for shopping and dining out, Winship reports at Smarter Travel.

As the airlines giveth, the airlines also taketh away. U.S. Airlines and Continental have joined American and Delta in raising baggage fees, notes The Boston Globe's Globe-trotting blog.

Related reading:

The smart way to use frequent flier miles

20 credit cards that pay you back

How to get luxury perks for your travel buck

Comments

 

The airlines are criminals, I can never us my miles even the 345 days in advance.  2 million miler with AA and there is no loyality.  I'm so done supporting one airline.

Don't fly Continental Airlines.  After the Continental Commuter Flight 3407 crashed

in February of 2009, I had personal property stolen from my checked bag.  Continental said they had a policy against reimbursing for personal property.  The flight ended up costing me much more because of the theft.

We get what we pay for. Why would you expect the airline to be so loyal to us when its all about the cheapest ticket.

If you keep your expectations in line, you won't be disappointed.

I have always been able of getting tickets using miles with AA, buying those six months in advance. Paid only $50 dollars for a round ticket to Frankfurt.

No complaints at all.

You mean as long as you have no expectations you won't be dissappointed. I fly alot and even the employees aren't happy with their companies, you think the lowly customer is going to be well served? Service is on a downward spiral in US business. Just as the govt now expects the people to serve them, the mgt of large companies feel the same, they all think they are kings and queens now and we should bow in servitude. The good thing is, it will change again :)

US airlines are following the example set by GM and will gain the same rewards...elimination by foreign competition and domestic upstarts that "get customer service"

Gary- I don't know what you pay for tickets but as a business person who pays top dollar for most of my flights b/c of short notice, we should get something for my loyalty. Flying for work has become misery now what with the cheap ticket crowd. What REALLY galls me is how the airlines are heavily in the credit card business now.

I can't use my miles because whole families take up all the frequent flyer seats just because they purchased everything for a year on an airline credit card!

Kate,  I travel about 80% of the year, half of it international.  I collect points any way I can, through hotels, rental cars, credit cards etc...  I don't fly my family coach on my miles  I fly them business or first.  It is the perk they deserve for me being away so much.  Our last trip to Europe for xmas had some one walk by our seats disgusted because my 5 year old was in first class.  When you work hard you can play hard.  And collecting miles can be hard work.  I expect to be rewarded for my loyalty how I choose to use that reward is my choice.

Chris, I have no problem with a 5 year old in first class, as long as it's a well behaved 5-year old.  Traveling over 300 days a year, I'm most often put off by crying, ill behaved kids of all ages, parents that believe shouting is the best method to control a youngster,  obnoxious inebriated (and usually demanding) passengers, greatly oversized carry-on luggage that is crammed into overhead compartments,  sneezing, coughing, wheezing passengers who should really be home in bed, and used, disposable diapers left in the johns. Perhaps airlines should create a discounted "family section" and a pemium "quiet section" for business travelers that need to work or sleep.

I was a Gold-Elite flyer with NorthWest for over 10 years ... until I got sick of them screwing me when I tried to use my frequent flyer miles.  

Now I fly SouthWest.

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