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Congress fumes over credit card rate hikes

Posted Jul 02 2009, 12:28 PM by Karen Datko
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This post comes from Mark Huffman at partner site ConsumerAffairs.com.

Consumers have been hit with huge interest rate hikes and increases in their minimum monthly payments, and now complaints about America's credit card industry are reverberating through the halls of Congress.

CitiGroup, Bank of America and Capital One in recent days have all begun raising customers' interest rates, in many cases saying it has nothing to do with the customers' performance and everything to do with making up for losses before new laws and regulations tie their hands early next year.

Chase has singled out its customers with the lowest interest rates -- raising their minimum monthly payment from 2% of the balance to 5%. In many cases this action turns the credit card bill into the size of a monthly mortgage payment.

"This is what many of us feared about a law that didn't take effect right away," Sen. Chuck Schumer, D-N.Y., told The Washington Post. "It was never going to take this long for the credit card companies to get ready for the new reforms. Instead, issuers are using the delay in the effective date to wring more dollars out of their customers. It is against the spirit of the law, and it is just plain wrong."

Rep. Carolyn Maloney, D-N.Y., who authored the Credit Card Holder Bill of Rights legislation signed into law in May, has been besieged with complaints from angry consumers.

"Rate hikes on existing balances being reported by news media and consumers, even when consumers pay on time and follow the rules, are unfair and deceptive and must be stopped," she said. "Capricious actions like these are why Congress overwhelmingly passed, and President Obama signed, my credit card reform bill: to level the playing field on behalf of consumers."

Maloney's protests notwithstanding, Congress is pretty much powerless to stop credit card companies from raising rates and adjusting minimum payments, because they are allowed to do so under current laws and regulations. Most of the changes do not take effect until February.

Maloney notes that in another few weeks, a new rule will take effect requiring banks to provide a 45-day notice of any rate hikes. She and other Democrats on the Hill are using the consumer outcry over credit card company behavior to press for still more legislation.

"All of this flurry of news is another example of why we need President Obama's (Consumer Financial Protection Agency) -- which the House will be considering in the weeks ahead," Maloney said.

In the Senate, Banking Committee Chairman Christopher Dodd, D-Conn., also threw his support behind creation of the new agency. 

"The administration is addressing the colossal failures that led to the economic crisis with a bold and aggressive plan," Dodd said. "Creating an independent agency whose sole focus is protecting consumers -- be it credit card holders, anyone with a bank account, or families with mortgages or student loans -- is really the key to creating the foundations for a stronger economy."

Dodd said banks that harm consumers with their policies do so at their own peril.

"It is unbelievable that some of the same irresponsible actors that helped create the current financial mess would argue that we are doing too much for consumers," he said. "Don't they realize that they need a healthy customer base if they want to continue to be successful?"

But the American Bankers Association essentially is saying "I told you so," maintaining that passage of the Credit Card Holders Bill of Rights in May is bringing about the changes.

"The new legislation restricts the ability of credit card companies to price based on the individual risk of the customer," the ABA said in a statement. "As a result, the system becomes a one-size-fits-all model, meaning that interest rates will likely increase for nearly everyone, including those with a good credit history, as those who successfully manage their credit will be subsidizing those who have not."

In this new environment, the bankers say, "card limits will be lowered since lenders will be limited in managing risk going forward. Even customers that have a good credit score or have never missed a payment will likely see less credit available to them."

Related reading at ConsumerAffairs.com:

Banks prepare for assault on Obama's proposed financial protection agency

Credit cards giving consumers heartburn

Don't give out credit information in a job hunt

Comments

 

I never seem to be amazed of the audaucity of credit card companies who find sneaky ways to charge fees or change interest  rates or try to find ways to increase their profits. I'm all for free enterprise and capitalism, but ripping people off? by sneaking?

If Congress is so angry, why don't they do something about it?  This Congress makes me sick.  Vote them all out next time around. Set term limits.  These people are worthless.  Doesn't anyone GET IT?  American taxpayers are BROKE.  

They knew that this would happen.  The new law should have taken effect IMMEDIATELY.  How stupid and gullible do they think we are?      

This is just disgusting.  Absolutely disgusting.  

I cut up all my credit cards in January except for one and am trying very hard to pay them off...and am always on time and always pay more than the minimum and I get punished. I remember when we didn't have credit cards and we seem to make it fine. I am only doing cash now...learned my lesson.

This is awful, just plain awful. I'd love to get into the boardroom of these credit card companies with a large constituent of everyday people who have faithfully used credit with them and paid on time, every time and be able to hand over every cent owed to them then cut up the cards and toss the confetti into thier faces. Let them see they are cutting off thier noses to spite thier faces.

First chase raised my interest from 7.5% to 17% To cover losses Now they just jumped my min. payment to 5% from 2% on two cards.No missed payments ever.I called to tell them this would push me into chapter 13 they told me it was for my own good.Today i opened two more cards with fixed rates and no balance transfer fees and opened up another bank acct.I will close my acct with them and both cards and i will kill my son if he ever does buisness with them.

I usually only use my Discover card and pay it off each month--this month I noticed that it is due on the 12th--previously it had been the 17th--cutting the grace period by 5 days.  Good thing I don't wait until the last minute to pay or I would have had a late payment fee and interest too!  A sneaky way to try to get more money from their customers.

I have never seen such an Administration of "Drama Queens".  Our President is the biggest "Drama Queen" of all.  It appears to me that everything is promoted to the public as a crisis, so the people become fearful and turn to the Govenment for support.  What a way to get your programs through.  This is only going to lead us to some type of dictatorialship if we, as American Citizens, do not speak up and stop this madness.  

Chase is the worst. They upped the rate on all my cards to between 24% and 29.99%. Then they cancelled one of my cards. Then a month later, they cut my limit in half on another and three days later cancel another. This is all on cards that are paid on time, every month, never late in over 5 years on any cards. I am getting a lower interest loan at a local Credit Union to pay Chase off. What Chase is doing is going to cause them so many defaults that THEY ALONE are resposible for creating and they will hopefully get stuck by lots of people that default because of that. I hope Chase fails big. The government is stupid to feed money to these banks for them to stay open TO SCREW ALL THE GOOD PAYING CUSTOMERS.

Linda: Discover did the same thing to me, so I called and asked about it. They said they were changing the due dates, and it was kind of short notice, so they'd reverse any late fees if I missed it the first month when they changed it. They offered it to me, but my payment had juuuust made it on time, so no harm done, but the offer was there if you want to inquire after it.

Discover plays that game all the time Linda and M. For us they consistently do not send the bill in the mail and if we do not catch it  they call and say we are late. Now they offer to lower the rate if we have direct pay from bank. Think they have a devious plan? Think the members of Congress have and have had a  cozy relationship with the card people? Vote out of office every politician who voted to give the credit card companies over a year to raise their rates AND the consumer NO TIME to respond to the card companies rate raising and other shenanigans.

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