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Jackson fans angered by choice of refund or 'keepsake' ticket

Posted Jun 30 2009, 03:48 PM by Karen Datko
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The concert promoter that organized the 50 sold-out "This is It" London performances that Michael Jackson will never give is offering disappointed fans a choice: A refund of the $125 or so they paid -- or the actual ticket, which the promoter says was designed by Jackson himself as a keepsake.

"Since he loved his fans in life, it is incumbent upon us to treat them with the same reverence and respect after his death," Randy Phillips, president and CEO of AEG Live, said in a statement. In fact, AEG suggested in an article in TheWrap that thousands of people are clamoring for the tickets.

Other fans are more than skeptical.

"Yes, I would like the ticket, but I will not pay more than £10 for it ...," wrote "Whimzeekat" in a comment at The Hip Hop Chronicle UK. "This is just the way I feel and unfortunately some fans will want the ticket but I hope they see sense and not buy into this moneymaking scheme."

The Telegraph reported that another fan wrote, "If they really wanted to treat us with 'reverence and respect' then they would offer the refund AND the tickets, and not make this blatant attempt to cover their financial losses."

Isabelle, in a post at I Am So Annoyed called "Cashing in on Michael Jackson's death," commented:

Very clever. With tickets costing a minimum of $105 each, the promoters stand to retain a substantial amount of the money since many ticket holders will view this as an eBay opportunity. ... I am sure that there are some true fans out there who want a piece of MJ to remember the artist he was but my guess is most are just in it for the money.

Lots of money is at stake here on both sides of the equation: About 750,000 tickets were sold (but not yet delivered), most for $82 or $125 (VIP tickets cost $1,300 or more) for the 50 concerts Jackson had planned at London's O2 Arena. That's about $85 million in sales.

The Los Angeles Times says AEG Live had already spent more than $20 million on the concerts, and -- depending on the cause of death -- might be on the hook for the full cost of refunding the tickets. Fewer refunds mean more money for AEG. (Another potential moneymaker for AEG is a recording the promoter made of Jackson's final rehearsal at the Staples Center. "According to those familiar with the recording, it would be releasable both as a CD, DVD and Blu-(ray) and high-definition DVD," TheWrap story says.)

Meanwhile, sales of all-things-Jackson have soared on eBay. The Oregonian reports:

According to Smartmoney.com, after his death, the amount of Jackson merchandise listed on eBay surged 275%. Related items up for sale include a street copy of the June 25, 2009, Los Angeles Times (buy it now for $10!), a 1973 yearbook from Jackson's prep school (starting bid: $5,000), and a signed original black felt fedora offered by Chuck Palmer of Portland. As of Tuesday morning, bids for the iconic hat reached $7,600.

Among the items offered on eBay are some of those keepsake tickets, the Telegraph reports.

Related reading:

Concert promoter in trouble after Jackson's death

10 dysfunctional family businesses

Turning garage sale junk into eBay gold

Comments

 

Hey, 4 of our soldiers died in a truck bomb attack. They were fighting for our freedom and ultimately died for it. But all we can talk aout is immortalizing these celebrities. Something is wrong with this country and it makes me sick. Can anyone tell me the soldiers names our where they are from? How about their parents, has anyone interviewed them? asked how much pain they are in? said I am sorry for your loss? Not a chance, why? because like all hollywood idiots, they cant even understand that if it werent for these guys they would not even exist as they do. I hope hanoi Jane and Mr. Penn read this.

Why in the world would anybody expect to be able to keep the ticket while getting a full refund?  If you want your money back, send in the full ticket and get your money.  If you want a keepsake, pay for it.  It's pretty simple.   This shouldn't have even made the money blog.  Do the comments from a couple of greedy people really speak for the majority of Jackson fans?  My sister had tickets to the concert the week after Elvis died.  I wish I had those tickets, but she returned them for the refund.  Returning your tickets for a refund doesn't mean you aren't grieving over the loss of the star or missing a performance you probably waited your whole life for.  You just have to make your choice.  

as always.............all about $$$$$

For those who bought tickets:

Get your money back and donate it to one of the many charities Michael Jackson supported.   What better way to honor his memory?

I don't see the problem with this policy. They can still get a refund. The tickets will be valuable, especially with time. Why are people complaining about having the choice?

If you purchased the Tix's with AMEX, Dispute the charge! They did not deliver the concert and you get 100% of the money back and keep the ticket since your statement is your receipt!! Cheers. Ed

I would be mad as well...for $125 (or whatever price was paid) these people were supposed to get the SHOW and the ticket.  So, it's ridiculous to say for that same amount of money you, now, only get the ticket.  Meet somewhere in the middle...return the ticket for a full refund or keep the ticket and get a 60-75% refund.

soldiers died,,,,and all we care about is jackson,,,,

didnt he pay off parents. ? what a joke this is,,,,and for you saps who were

crying and buying flowers,,,haha,,,the florists made a fortune.....

there will be alot of people that will counterfit the tickets just wait and they will show up on ebay and everywhere else get your full refund that ticket picture will end up on t-shirts as well...hey the CEO of AEG is greety and so are people on this earth ..hey free enterprise if i say...thats good thing about america ...hey if counterfitter and scalper/brokers can make money ..its all good..just like hannah montana going to make everything ticketless..hello ceo there's always around everything in life in general...there' will be people getting in with ticketless tickets just like there will be counterfit people's making the last tickets of MJ and t-shirt of the ticket as well peace out ...

that is so true about AMEX dispute the charge ..thats one thing about amex they are reallllly awesome about that..good job AMEX holders...

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