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ChexSystems: The banks’ secret watchdog is watching you

Posted Jun 26 2009, 07:00 AM by Karen Datko
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This post comes from partner blog The Dough Roller.

Have you ever been turned down for a checking account? While denials are more common when applying for credit, you can also be declined when applying for a bank account.

If you have been declined, it's likely due to a reporting agency that many have never heard of, but has a lot of information about and influence over banking customers. It's called ChexSystems.

Most have heard of the three major credit reporting agencies -- Experian, TransUnion and Equifax. But there is a lesser-known but equally important reporting agency for checking accounts called ChexSystems. Run by Chex Systems Inc., ChexSystems provides account-verification services to its financial institution members to aid them in identifying account applicants who may have a history of account mishandling (for example, people whose accounts were overdrawn and then closed by them or their bank).

We'll take a look at ChexSystems and how it works. Then we'll look at how you can get your ChexSystems report.

What is ChexSystems?

Like the major credit reporting agencies, Chex Systems Inc. is a consumer-reporting agency governed by the federal Fair Credit Reporting Act. Much like a creditor can report late payments or charge-offs to a credit reporting agency, a financial institution may report nonsufficient fund checks or overdrafts to ChexSystems.

Information reported by banks to ChexSystems typically stays in the system for five years. Items are removed before the expiration of the five-year period only if the reporting financial institution requests it or applicable law requires that it be removed. Items remain in the system for five years even if the banking customer subsequently covers the overdraft. The institution, however, should notify ChexSystems that the item has been paid.

What's reported?

As noted above, one of the most common items reported by banks to ChexSystems is a customer's overdraft or NSF transaction. In addition, ChexSystems contains identifying information about banking consumers, including Social Security and driver's license numbers. If identity theft has been reported or a security freeze has been placed on an account, the ChexSystems database also will note that information.

ChexSystems also notes inquiries initiated by a consumer (e.g., applying for a bank account) and those initiated by others, such as creditors and potential employers. Finally, ChexSystems can include information reported by retailers through the Shared Check Authorization Network. SCAN is a comprehensive database of bad-check writers in the U.S. Participating retailers can obtain a customer's history of bad checks, if any, and then decide whether to accept a check. That information is also reported to ChexSystems.

How to avoid ChexSystems

Because ChexSystems can prevent a consumer from qualifying for a checking account, it's important to avoid the common mistakes that can trigger a ChexSystems report. Of course, intentional overdrafts or bad-check writing will certainly result in a ChexSystems report from a financial institution. But there are also some common mistakes that people make that can risk a negative report.

Here are some of the common mistakes to avoid, according to ChexSystems, along with recommended solutions:

  • You forget to stop automatic payments from being taken out before closing an account. Make certain to identify all automatic payments and discontinue them before closing your account. If you do not, you could face steep fees, even after the account is closed. When you request payments to stop, be sure to ask the company how long it will take to process the request. Often companies can take up to two weeks to make your requested payment change. In the meantime, additional payments could be deducted from your account.
  • You close your checking account by letting it go to a zero balance. Always contact your financial institution if you wish to close your account. If you do not formally close your account, fees may be charged even after the funds in the account are depleted. Then you will have a negative balance in your account and possibly overdraft fees, which you will be responsible for paying.
  • A check you deposit in your account does not clear or bounces, causing the account to go into overdraft. Just because you have deposited the check does not guarantee the check has the funds to support it. When you deposit a check, allow enough time to make certain it clears -- usually three to five days -- before writing checks against the balance.
  • You write a check for more than you have in your account. It is very important that you balance your checkbook regularly so that you always know your account balance. If you discover that you have written a check for more than you have in your account, immediately deposit funds to cover the amount of the check and any associated overdraft fees.
  • You co-sign on an account that is abused by the other party. Be very cautious when agreeing to have a joint account or becoming a co-signer on someone else's account. Regardless of which signer mishandles the account, both signers may be held responsible.
  • You give your personal identification number to someone else and that person takes funds from your account without your authorization. Never give your PIN to someone else. It's like opening the door to your finances. Inform your financial institution of the situation. It may suggest that you change your PIN or that you close the account and open a new one.
  • You post-date a check and it's cashed too early. Post-dating checks is hazardous because the other party is not legally obligated to hold the check. If the check is accidentally cashed early, you are responsible.
  • You're not receiving statements or correspondence from your financial institution. If you have moved or changed names, it can sometimes take time for your mailed account statement to catch up with you. Always notify your financial institution about changes to your personal information. Not knowing the status of your account does not excuse you from being responsible for it.
  • The financial institution makes a mistake. Errors, such as posting to the wrong account number or unauthorized withdrawals, have been known to happen. Review your financial institution statements and receipts closely for inaccuracies. Bring any questions or errors to your financial institution's attention immediately. The sooner you do it, the easier it is for the financial institution to correct them.
  • Your checks are lost or stolen. If your checks are lost or stolen, report it immediately to your financial institution. Stopping payment on checks before they fall into the wrong hands is much easier than after someone has written checks against your account. 

Finally, if you think you may be in the ChexSystems database, you can request your report. Just as you are entitled to your credit report every 12 months, you are also entitled to your ChexSystems report. You can obtain it for free by clicking here.

Related reading at The Dough Roller:

Online banking: A complete guide to Internet banks

Best high-yield savings account offers

Beware of bank overdraft protection fees

Comments

 

Trying to get your report from these people is like pulling teeth. They just create one block after another. I kept getting a notice that a special character ie@,# are not allowed in the address block. Of course, there never was one in there.

Floyd Beatty - I've never had a problem getting my report from Chex Systems. You can request one anytime you want, even if it is more than once a year. Just like any system, if you don't put the right information in; it can't help you.

Just completed mine, no problem. This is just another way that identy theft can occur, I been there and it was a hassle to get it fixed. Thanks to the FBI and other law inforcement it was finally done.

It seems women have less of a problem retrieving the information from CHEX SYSTEMS than men do.

ChexSys has been around for a while... this is nothing new

You forgot to mention that some banks will take your money in a savings/checking account and then pay off your other obligations for you, without your consent.  Well, with your consent as it is in the SMALL print that they are allowed to do so.  Wachovia did this to me with 5K.  The problem was it was a mix up on their part.  It took 5 hours of screaming in the bank to get my negative balance back to the 5 grand i had in there.  Needless to say, i closed that account.  I still keep all the records to remind myself just how scummy banks are.

I had a problem getting i touch in touch with them, because the system is computer friendly and not telephone ready. They seems to not care about the problems they cause you and like most systems today it is unfriendly to the non computer user and it information heavy which all about getting to want more information about you. I quit trying to wiork with them and found a bank who would work with me. Welcome to the new america where we are all a slave to big business.

I worked for bank of america in sales.  Whenever I was asked to open a checking account for a customer, I had to call ChexSystems.  If the customer was denied, I would not be able to find out why for them.  I had to give them a phone number where they could call ChexSystems and there they would be to get their answers.  I thought that was to protect the customer's privacy.  This was back in the 90's.  This is nothing new.  They were never given a 2nd chance at Bank of America.

Too much automated banking. If we let machines do all our thinking and accounting then we are fully at their mercy. I realize it's convenient to do auto payments and deposits, but you are putting your faith (and hard-earned money) in the digital hands of a software program that doesn't care if you go broke, or is someone else steals your information and then steals your money. Take your cash/check in hand, hand it to a human being, get a receipt. Balance your checkbook. Spend what you have, not what you hope you WILL have. Don't give the financial institutions all your power.

I've known about this agency for many years, but since I rarely write checks and have never been denied a checking account I've never really looked into them.  

It amazes me how banks, insurance companies and their ilk are able to convince people that their "mission" is to help consumers and to "be there for them when they have the need".  Yet they give rise to so-called "reporting agencies" like this one and the others.

It's like a husband telling his wife that he trusts her and she can go where ever she wants, but only because the car is bugged, there are cameras at home and work and everyone she comes in contact with submits a report of their interactions to a central database that he checks every day.

Wake up people! treat these institutions the same way they treat you:  Understand that if there is nothing in it for them, they will not touch you.  And like Las Vegas casinos, if you cross anyone of them they will blacklist you so the other ones won't let you in the door.

If you keep that mindset you will always be ok.

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