More outrage about collecting debts of the dead
Posted
Mar 18 2009, 04:57 PM
by
Karen Datko
Rating:
Another blogger has joined the tiny chorus of personal-finance writers outraged about what The New York Times calls the "newest frontier" in debt collecting -- going after debts of the dead.
Why the outrage? These bill collectors are asking surviving family members to pay when they're often under no legal obligation to do so.
"Is this the height of tackiness or what?" said Andrea of Fools and Sages in a post called "From dead to worse."
It amazed us that a TV piece we saw about this trend almost suggested it was kind-hearted. The employees of a firm that specializes in going after dead people's debt, DCM Services, get special training in how to talk to the bereaved.
How sensitive. (Do you hear sarcasm in our voice?) Apparently not everyone in this line of work is so thoughtful. Liz Pulliam Weston wrote at MSN Money:
One of my readers told me a collection agency insisted he had a "moral obligation" to repay his father's debts. If this happens to you, take a moment to savor the irony of being lectured about morals by a clearly unethical collector. Then hang up.
Andrea explains what generally happens when a person with debt expires: "Most of us know that when we die, our estate can be drawn upon to pay outstanding debts before it is passed along to heirs. If there isn't enough in the estate to cover the debts, lenders have to just write it off."
According to Andrea, DCM says it starts out by contacting a legal representative of the estate. But if there is no estate, family members may get a call and are always told that they're under no obligation. (Let's hope that's the case.) A bill-collection consultant said the industry wants the dead to "rest easy" knowing their bills have been paid.
Andrea says, "I wonder if the dead can rest easy when their relatives are getting charmed out of their own assets that they need to, you know, pay their own still-living bills?"
She also explores a DCM Web site that encourages you to sign up for free information about post-death debt. She wonders if it's simply a way to build a data base of future targets for collection efforts.
Andrea leaves us with her impression: "Overall it's creepy, it's squirrely, and if you have anyone in your family who passes away and you get called by a debt collector, please please do your own research on the laws in your state before sending in any money."
Related reading:
Bill collectors target debt of the dead
Sleazy new debt-collector tactics
'Zombie' debt is hard to kill
When your parents die broke