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Why the bank hates your coins

Posted May 05 2008, 12:17 PM by Donna Freedman
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Putting all your change in a jar each night is a time-honored frugal hack. One guy bought himself a new pickup after setting aside coins for years. A Smart Spending message board reader named "Amberstorck" wasn't aiming that high -- she just wanted to save some money.

But now she's having trouble unloading the lucre. Local grocery stores refused her rolled change. Her bank charges a 6% coin-counting fee. "What is the point of saving coins if nobody will take them?" Amber wrote in a message board thread.

The fact is, banks are legally allowed to charge a counting fee or to refuse to accept Miracle Whip jars full of pennies and nickels.

But if they don't like your change, you are free to make a change of your own -- as in a change of banks.

It ain't heavy, it's my quarter
Viewed from the banks' point of view, coins are a hassle. They're bulky to store and heavy to transport. They take time to count, which could mean slower-moving lines. At least, that's what Carol Kaplan of the American Bankers Association told me.

Buying and maintaining coin-counting machines can be pricey, too, Kaplan says -- but banks that accept customer-counted change may find those rolls to be either a little short or dotted with foreign coins.

That said, she has a simple solution for coin-toting customers: Vote with your feet. "Banks are always competing for new customers," Kaplan notes. "If they're not offering a financial service you want, shop around."

As for supermarkets not accepting margarine tubs full of pennies, that's legal too. The Web site for the U.S. Department of the Treasury notes that no federal statutes require that "a private business, a person or an organization must accept currency or coins (as) payment for goods and/or services … unless there is a state law which says otherwise."

A penny for your stamps?
So what's a frugal coin-saver to do? Readers had a number of suggestions for using up that pesky specie:

•    Coinstar machines don't charge a counting fee if you're buying a gift card. "Dhunny318" uses them to take herself and her husband to the movies. "ChiltonGurl" suggests saving them until it's time for Christmas shopping.

•    Use a dollar or two in coins every time you shop. Small businesses especially may appreciate the influx of change.

•    Put change in plastic eggs for Easter egg hunts.

•    Keep coins in your car's ashtray for tolls and parking meters, or use them when taking the bus.

•    Buy stamps from postage machines inside U.S. post offices.

•    Roll the coins and keep them on hand as part of your emergency "cache of cash."

•    Include a dollar or two in change every time you make a bank deposit. Surely the tellers won't mind counting to 10 or 20?

•    Donating to the office coffee fund or a gift for a co-worker? Include a couple bucks in change.

•    If your kids get allowances, give some of it in coins.

•    Donate it to "cause" cans at cash registers, or drop it in the church collection plate.

Finally, some readers agreed that you should simply find a more accommodating bank or credit union.

Every bank does it differently
Last weekend I emptied my own piggy bank of $8.75 -- one Kennedy half-dollar and the rest in dimes and nickels -- and headed off to Washington Mutual.

A courteous teller named Maria Ayala counted it all out and said, "For the future I'm going to give you some rolls to put the coins in. We ask that customers wrap their change."

Had they refused to accept the coins, I would have politely asked to speak to the branch manager. My first question would have been where the no-coins policy was posted. My second would have been why they weren't working harder to keep customers happy since, as the ABA spokeswoman noted, there are plenty of banks from which to choose.

I'm not exactly a high roller, so to speak. But I'm old school enough to think that the needs of all customers should matter.

That said, I'll admit I wouldn't like to be standing behind a guy with a Hills Bros. coffee can full of pennies. At my bank, at least, that wouldn't be a problem -- they'd just give him a fistful of wrappers.

Comments

 

My bank does take rolled change and does give me free wrappers when asked. I did buy a set of plastic holders that can be used to count to exactly $1, $2 and so on. I know this is a lazy way of doing it, but it saves me time. I just keep my wrappers and holders in an old coupon box I got free years ago and just fill up the holders when I empty my change bowl. It's quick and when the holders are full, it's wrapping time...

After working in a grocery store and having the following happen:

1. being give $35 in DIMES wrapped in ALUMINUM FOIL, only to have to recount it and it's like $3 short and then argue with the customer.

2. to be cussed out and called every colorful name in the book because the Coinstar is broke and the customer that was cussing me wanted me to could a XL sized coffee can full of coins to give him the cash...

[if he had asked me to take like $20 of it in a nice way I would have gladly... cussing me will only make me refuse to reward your bad behavior.]

I don't mind change, in small doses.

But do not expect me to count your dirty sticky money if the automated counter is broken.

I save up all the coins twice a year and Coinstar them. First one is for gifts cards in the summer to do fun stuff (they don't charge to make them into gift cards). The second one is the day before thanksgiving. I use it to buy gifts for charities on black friday. Last year my 32.85 became christmas for eight kids because of sales and discounts. I never walk past a penny or a dime because it could make the difference to one else.

I used to save my coins for vacations and would have $400 by the end of the year or so- it was fun and I enjoyed seeing how much it added up - this past year when I cashed them in at Chevy Chase  Bank- I was informed that they were going to begin charging non-customers to use their machines. I've stopped saving my coins - I'm not going to pay anyone a % of my money, just to have it converted to bills or be hassled when I bring in rolled coins. Nor will be told I have to use it for a gift card or the like to avoid charges. It's my money - US currency - Ridiculous - to have to pay to have it counted.

We currently have a HUGE pile of change we can't get rid of. We use an out of state bank- so we can't deposit it and there isn't a coinstar within 50 miles of us that does gift certificates.  Before we moved here we did the coinstar gift certificate option, I'm disappointed we can't anymore.

We'll just keep collecting it, and someday find a bank that will take it without a fee.

It seems to me that the majority of the "solutions"  offered iare simply passing the problem of changing change to useable money along to another party or person.

How long will it be before one dollar bills become "loose change"?

I used to work for a charity that recieved a lot of coins from their donation tins.

Our first bank insisted we sort the coins, then still gave us a hard time about it.

We changed banks. Our new bank had no problem with mixed coins.  We didn't even have to count it, just guesstimated and they counted it and corrected it.

By all means, vote with your feet.

Commerce Bank (PA, NJ) has free coin counting (you put it in the machine yourself) and that was enough reason for me to open my 'emergency account' there; every time my bucket gets full, it goes into the emergency fund!

I love iTunes, so I use my spare change to get gift cards from Coinstar (as has been mentioned, there is no fee). When I wanted a new iPod, I cashed in my change for an Amazon gift card.  Since my iTunes account is sufficiently funded I have been trying to decide what I want to use my "windfall" on now.  Its between a DVD or Starbucks.  (I've cut a lot of my expenses, but I refuse to give up good coffee)

Vote with your feet.  I opened an account at a local bank mainly because they would take bulk unrolled coins.  I told them that was the reason, too.  The first time I used it, I deposited over $500 -- it would have cost more than $50 to have it counted at my old bank, and what would I do with $500 of gift cards to places I don't shop at?

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