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He finds lots to hate about Wal-Mart; she likes it just fine

Posted Mar 21 2008, 08:27 PM by Karen Datko
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Everyone has an opinion about Wal-Mart, so when "SingleGuyMoney" wrote about things he hates about Wally World, "BeThisWay" at Are You Going To Be This Way The Rest of The Time I Know You? was compelled to reply.

Since SingleGuyMoney started this discussion, we'll give his reasons first: too many people, rude people, bad drivers in the parking lot, and shoppers with 50 items who go to the checkout line for 20 or fewer items. Most irritating, he said, is what he calls "poor financial responsibility."

He explained: "Today, the person in front of me with the 50 items paid for her food with her food stamp card. She paid for her five DVDs with cash. Granted, I do not know what her financial position is or how many kids she has, but if you need food stamps to buy your food, you probably should be saving your cash for other needs and not movies."

His post prompted plenty of reader comments. Some said they're happy with Wal-Mart's prices but not the shopping experience -- rude or unhappy employees, dirty stores and screaming, unruly children. Some dislike Wally World's corporate policies.

BeThisWay responded with a post called "What I like about Wal-Mart." She remarked that you can find rude employees, long lines, bad drivers and financially irresponsible shoppers at high-end stores as well. She recalled how customers in line at one ritzy store became angry as a "woman purchasing about $3,000 worth of items had to try seven (seven!) credit cards before she found one that wasn't maxed out," and added, "Methinks it's possible she makes some poor financial choices."

BeThisWay likes Wal-Mart prices for many items and really likes the kids' clothes. "Their food prices aren't always the lowest you can find," she wrotes. "I will buy cereal there, but their soda is overpriced. I won't go near their meats or most of their produce."

The aisles are too small, but not as bad as her local Kmart's, "where the checkout aisles are about an inch wider than the carts, and I'm not exaggerating," she said. "I can't speak to how Wal-Mart treats all their employees, but I do know that they hire many disabled people, including my bipolar mom" and treated her with dignity.

She added that "it's politically correct these days to not like Wal-Mart, and I'm just letting those closet Wal-Mart likers know that they aren't alone."

Comments

 

It is great that they hire those with disabilities, but one has to wonder whether it's becuase those employees are likely covered by Medicaid and therefore Walmart willl not have to give them any health benefits.

I'm with Singleguy, I detest Wal-Mart and will not go into the store unless forced to.  The only time that I go is about once a month  when the new books come out and then I go later in the night.  Of course, that still does not solve all the problems since the U-scan works half the time, they have one cashier watching the four U-scans and they all seem to go off at the same time.  I also am not thrilled with their corporate policy since I have heard of many people who have worked there for years and are getting up in the salary range being let go for small things.  

I also agree that you will find people paying for things with food stamps and then buying other things at any store, Super Target or even K-Mart.  But I do feel that I get better service at both stores.

There is nothing like the customer no-service offered at Walmart.  I have had cashiers turn off the light to their register as I was unloading my cart, and simply walk off with no explanation.  The second time that happened (yes, it has happened more than once) I simply left it all on the conveyor belt and walked out of the store.  I am not part of the "anti-Walmart" crowd based on economics, I just don't care for their service.

Anti-Wal Mart, but for a very specific reason. I was shopping last December in one of their stores, and was tired and not paying attention to my end of the debit-swipe machine. First mistake. The cashier finished and handed me the receipt with extra cash. I am ABSOLUTELY sure I did not authorize any cash back. She said something like, oh, well, this machine does that sometimes. I refused to take the money. I didn't want it taken out of my account when I didn't authorize it. I argued with her and I argued with the VERY unhelpful assistant manager for about 45 minutes. I called my bank's 800 number, who said they could void the transaction and re-ring it. The rude assistant manager just refused, wouldn't call his manager, nada. I was actually forced to take cash I didn't want. It was just bizarre. I couldn't for the life of me figure out why they insisted on this when a customer was clearly unhappy and didn't want it. Was the angle to boost the dollar amount of sales per register for that shift? Were they laundering money? I'd love to know, but not enough to spend any more time in a Wal-Mart. Plus it's dirty, badly stocked and not that cheap.

BeThisWay likes Wal-Mart prices for many items and really likes the kids' clothes. "Their food prices aren't always the lowest you can find," she wrotes. "I will buy cereal there, but their soda is overpriced. I won't go near their meats or most of their produce."

SHE WROTES? ITS HARD TO TAKE THIS ARTICLE SERIOUSLY INCLUDING THE FACT THAT IT WASN'T PROOF READ. WAY TO  GO USELESS BLOGGERS.

I for one agree with Single-Guy.  My husband works at our area walmart. He is treated poorly.  The insurance is a joke. to add myself and our children would cost 270.00 every two weeks. Not joking either.  They are always cutting their employees hours. That is why you always see unhappy and rude employees at wal mart.  It is true too that the stores are a  mess.  The employees also have a cap on how much they can make in each department. The only reason i shop there when i do is for the fact that my husband does work there.

I agree with all of you. wal-mart treats it employees and customers shamelessly. I work part time at my local walmart.  The employee discount a whopping ten percent hasn" changed in 20 years and very few grocery items are included in that discount.

It's your money and your voice make your dollars count in more ways than one buy only what you have to have and find a good value. they want to seperate you from your cash with things you don't need. Remember a price cut in aisle three means a mark up in health and beaty..wal-mart didn't get to be the # 1 retailer by accident. no one forces 200 million people to shop at wal-mart shop smart you earned the money it's  time you kept some of it

I love Walmart!  I'm a working mom and wife, Walmart offers me one stop shopping. As for you customer service issues above, it's not the franchise it's people in general. If someone is willing to shut off their light right in front of you and not care sure it's a reflection of Walmart as their employee but they can't babysit adults to do the right this all the time. Move to the midwest where we still care about people and have morals.

I like Wal-Mart.  Our store is usually neat, most of the employees are friendly and helpful.  I know some people who work there and they think it's not too bad of a job. Yes, I get irritated at some of the customers, but the savings more than make up for the inconvenience.  

I worked for wal*mart for five years, and for five years i was anti-wal*mart! I couldn't think of anything better than to get out! However, I found that with my new job all I want to do is go back. I've had major medical problems for the past five years and am now having issues with my first pregnancy. My new company doesn't have sick or personal and I can only miss so many days. I haven't been here a full year so it's quit or get fired when the baby comes because they won't give me any leave. At wal*mart I never had to worry about my job when I was out sick! They always gave me a personal leave of absence and my job was there when i was better. I had sick and personal when I needed. Ya the insurance wasn't as good, but the fact of not stressing if i would have a job or not was great! I still shop there all the time because it is the cheapest within 50 miles of where I live! I miss it and it will always be my wal*mart!

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